SYS · ONLINEPASS · 63.0%
Open Assay
Independent Testing / Est. 2026
BATCH04·26·B
PASS63.0%
N27
§ Objections

How to formally challenge our published data.

Every piece of data we publish is open to challenge. If a vendor believes a specific assay, ranking, or claim on Open Assay is wrong, this is the formal process for getting it corrected. The process is free, has a 14-day review window, and its outcomes — sustained or not — are publicly documented on the corrections log.

No silent removalsAs a matter of policy, Open Assay does not remove previously published data without verifiable evidence of error. Sustained objections produce corrections; the original record stays alongside the correction. Unsustained objections do not remove data either — but we record the fact that an objection was reviewed and dismissed, to avoid appearing to hide the dispute.READ FIRST →
§ 01

Four grounds for objection

ACCEPTANCE CRITERIA
GROUND
A

Clear laboratory error acknowledged by the testing facility

The lab that produced the underlying COA concedes in writing that a measurement was wrong — integration error, instrument drift, reference-standard mismatch, transcription mistake. When the lab re-issues the COA, we update our citation and publish the correction.

What evidence we need
  • A signed re-issued COA from the original testing lab, with a note explaining what was wrong with the first report.
  • Or a dated email from a named analyst at the lab acknowledging the error in writing.
GROUND
B

Verified sample mix-up or chain-of-custody issue

The vial that was tested and attributed to your product was demonstrably not your product — sent-by-mistake container, mislabeled vial, cross-contamination at an aggregator, shipping damage that compromised the sample.

What evidence we need
  • Shipping records showing a different batch than the one we tested was in-transit at the time.
  • A statement from the submitter (if public-contributed) acknowledging the mix-up.
  • Lab chain-of-custody documentation demonstrating the break.
GROUND
C

Fraudulent or tampered data with verifiable evidence

A COA we cited was forged, altered after issuance, or fabricated outright. This criterion is rarely invoked in the direction of protecting a vendor — most fraud cases run the other way (a vendor forging a clean COA and us retracting our citation of it).

What evidence we need
  • Signed statement from the purported lab confirming the document is not theirs.
  • Metadata or file-hash analysis showing post-issuance tampering.
  • Forensic comparison to the lab’s known-valid templates.
GROUND
D

Incorrect vendor or product attribution

A test result is correctly measured but attributed to the wrong vendor or the wrong peptide. Example: a Finnrick test of "Alpha Labs Retatrutide" appears on our site under "Alpha Labs" when Alpha Labs has never sold retatrutide — the Finnrick record is correct but our pull attributed it wrongly.

What evidence we need
  • Documentation that the attributed vendor has never sold the product in question during the relevant period.
  • Cross-reference against the original Finnrick / Janoshik / Freedom record showing a different vendor name.
§ 02

How to file

PROCESS
  1. Send a single email to objections@openassay.org with the subject line Objection — [your company name].
  2. Identify what you are objecting to — permalink to the assay record, supplier page, or specific claim. Be precise about what text or number you believe is wrong.
  3. Identify which ground (A, B, C, or D) applies, and attach the corresponding evidence listed above.
  4. Identify your role — operations lead, founder, outside counsel — and the email on record we can reply to.

Review window

We aim to acknowledge every objection within 5 business days and to complete the review within 14 calendar days from the acknowledgement. Reviews that require follow-up with a third-party lab can extend past 14 days; when they do, we post a status update to the corrections log and email the objector.

What happens after review

The review produces one of three outcomes:

  • Sustained — the evidence supports the objection. We publish a correction to the original record, with a description of what changed and why, and add an entry to the corrections log. The original stays alongside.
  • Sustained in part — some element of the objection is valid (e.g., a transcription error we caught during review) but the headline claim is unchanged. We correct what we agree with and annotate the record with what we do not.
  • Not sustained — the evidence does not warrant a correction. We record the objection on the corrections log as a dismissed review with a brief reasoning note, so a future reader can see the dispute existed even though the data did not change.

What we will not do

  • Remove published data quietly. If a correction is warranted, the correction appears; the original does not vanish.
  • Accept payment to modify data. Objections and their outcomes are independent of any affiliate, Golden Sample, or testing-program relationship. A vendor who is an affiliate partner and a vendor who is not are treated identically.
  • Engage with threats of legal action as a substitute for evidence. The evidence rubric above is the entire bar. A cease-and-desist letter does not replace a re-issued COA.